Shipping Policy

Thank you for visiting and shopping at Surwa kitchen Gifts LLC.  The following are the terms and conditions that constitute our shipping policy. All orders are processed and shipped within 2 to 5 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or a phone.  Shipping charges for your order will be calculated and displayed at check out.  We do not have overnight delivery available.  This website ships to addresses within the US, US territories an APO/FPL/DPO addresses.  You will receive a shipment confirmation email once your order has shipped containing your tracking number(s).  This website is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer example tariffs and taxes.  This website is not liable for any product damaged or lost during shipping. If you received your order damaged please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.  We currently do not ship outside the USA.